Recommended Browsers

The best browser to use when accessing this site is Internet Explorer 7 (IE7) with a Windows XP or Vista operating system.

Overall, the following browsers are supported:
For Windows XP: IE6, IE7, IE8, Firefox 3.5
For Windows Vista: IE7, IE8, Firefox 3.5
For Mac OS x 10.4 and later: Safari 3.5, Firefox 3.5
For Windows 2000: IE6, Firefox 3.5

Frequently Asked Questions

1. What should I do if I receive a "system error"?
A: Usually, clearing cached files and cookies will resolve the issue. For IE6, IE7 and IE8, follow the steps below, otherwise follow the normal steps for your particular browser version:

Internet Explorer 6:
Delete Cached Files and Cookies
1. Close all open applications.
2. Open an Internet Explorer browser window.
3. Select "Tools" from the top menu bar.
4. Select "Internet Options."
5. On the first tab, named "General," click the "Delete Cookies" button in the "Temporary Internet Files" section. (You will see this toward the middle of the window.) Click "OK."
6. Click "Delete Files."
7. Select "Delete all offline content," then click "OK."

Internet Explorer 7:
Delete Temporary Internet Files
1. Close all open applications.
2. Open an Internet Explorer browser window.
3. Select "Tools" from the top menu bar.
4. Select "Internet Options."
5. On the first tab, named "General", click the "Delete" button in the "Browsing History" section. (You will see this toward the middle of the window.)
6. Click the "Delete files" button in the "Temporary Internet Files" area.
7. The following question will appear, "Are you sure you want to delete all temporary Internet Explorer files?"
8. Click "Yes"
Delete Cookies
1. In the same "Internet Options – Delete Browsing History" window, where you deleted temporary internet files, click the "Delete cookies" button in the "Cookies" area.
2. The following question will appear, "Are you sure you want to delete all cookies in the Temporary Internet Files folder?"
3. Click "Yes."
4. Click on the "Close" button to return to the "Internet Options" window.
5. To save your updates, click "OK" in the "Internet Options" window.

Internet Explorer 8:
Delete Temporary Internet Files and Cookies
1. Close all open applications.
2. Open an Internet Explorer browser window.
3. Select "Tools" from the top menu bar.
4. Select "Internet Options."
5. On the first tab, named "General", click the "Delete" button in the "Browsing History" section. (You will see this toward the middle of the window.)
6. Uncheck all boxes except those next to "Temporary Internet Files" and "Cookies"
7. Click on the "Delete" button to return to the "Internet Options" window.
8. To save your updates, click "Apply" or "OK" in the "Internet Options" window.